FAQs

What cards do you accept?

We accept all major credit cards (visa, Mastercard, AMEX) and Paypal payments.

Can I change or cancel my order once it has been placed?

We want you to enjoy your items as soon as you can! Therefore, we would be unable to change or cancel an order once it has been placed.

How will my order be shipped?

Please review our shipping policies (here).

Where are you located?

We are located in Orlando, Florida, United States of America.

How can we contact you?

You can email us at support@skinidetox.com

Do you ship internationally?

Yes! We ship worldwide. However, customs charges may apply in your country which would be charged to you by your postal service upon arrival in your country.

How long will my order take to arrive?

After your order has been processed, please allow 1-4 weeks for shipping (varies by location). We will send you a confirmation email with your tracking number once your package has been sent! (However, PLEASE make sure your shipping address information is entirely correctly to ensure a faster and safer delivery!)

Defective Product?

If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Cavape will cover related costs to deliver a replacement.

How can I be featured on your gallery page?

Awesome! You may either e-mail us your photo directly, or tag us on social media.

Usual Shipping Times

United States - 10 - 15Business Days

Italy - 15-30 Business Days

United Kingdom - 15-30 Business Days

Denmark - 15-30 Business Days

Finland - 12- 20 Business Days

Czech Republic - 12- 20 Business Days

Ireland -12- 20 Business Days

Sweden - 15-30 Business Days

Switzerland - 12- 20 Business Days

Poland - 7- 15 Business Days

Greece - 15-30 Business Days

Spain - 10 - 15 Business Days

Netherlands - 10 - 15 Business Days

Norway - 12- 20 Business Days

France - 10 - 15 Business Days

Australia - 12- 20 Business Days

Canada - 12- 20 Business Days

New Zealand - 12- 20 Business Days

Germany - 15-30 Business Days